GuruSup

GuruSup

GuruSup

Handle 75% of Your

Customer Support with AI

Join Our Private Beta Now!

Innovative Features

Innovative Features

Categorizing all tickets with 95% accuracy

Categorizing all tickets with 95% accuracy

Using natural language processing and generative artificial intelligence, we understand the content of the ticket and apply labels for classification.

Descubre cómo nuestra IA revolucionaria y nuestro modelo FineTuned mejoran la experiencia de tu cliente y aumenta la eficiencia de tu equipo de soporte.

Generating Quality Drafts with 75% Accuracy

Generating Quality Drafts with 75% Accuracy

GuruSup is capable of responding to 75% of your company's tickets with high satisfaction. This results in significant cost reductions, adding more value to your customer.

Descubre cómo nuestra IA revolucionaria y nuestro modelo FineTuned mejoran la experiencia de tu cliente y aumenta la eficiencia de tu equipo de soporte.

Automatic Dispatch

Automatic Dispatch

Once the draft is generated, it's your call whether you want the draft to be reviewed by your team members before sending it, or if (based on statistics) you prefer to send it directly to the customer, to eliminate waiting times and provide the highest possible value.

Once the draft is generated, it's your call whether you want the draft to be reviewed by your team members before sending it, or if (based on statistics) you prefer to send it directly to the customer, to eliminate waiting times and provide the highest possible value.

Our Goals at GuruSup

High Volume

Designed for businesses dealing with a high volume of support tickets

Cut down 75% of your manual workload

Make your team's work easier with ready-made, high-quality answers. Cut their work by 75% and get things done faster

Enhance Your Response Times

Slash your customer support response time by tenfold

Minimiza los tiempos de espera y aumenta la satisfacción de tu cliente.

Keep Your Team Focused on What Matters

Creado para empresas

Say goodbye to repetitive and low-value responses in your team

Solución personalizada para abordar los desafíos del soporte a clientes.

Committed to Scalability and Efficiency

Our focus is on long-term scalability and efficiency. We're dedicated to cutting down manual process costs by a factor of 10

Seamlessly Integrate GuruSup with Your CRM

Seamlessly integrate GuruSup with your CRM using our simple API

Join Today

Join Today

Join Today

Don't wait any longer to revolutionize your customer support.

Start your free trial and discover all that GuruSup has to offer.

Access the Private Beta

Commonly Asked Questions

Commonly Asked Questions

How Does GuruSup Work?

GuruSup employs a variety of information sources to handle your company's customer support.

  • The first source is your historical ticket data, which we use to find similarities and provide the model with past instances where a similar issue has been addressed.


  • The second source is information scraped from your website, which can assist the model in understanding your company's various processes.


  • The third source is behavior rules that you can manually set, as well as instructions you can give to the model using natural language.


  • Lastly, we can connect in real time to your company's APIs to extract information and provide it as context to the model.

Will the responses generated by GuruSup be sent automatically?

This feature depends on the settings you apply. By default, GuruSup will generate drafts for all Labels. However, you can configure how these labels behave:

  • You can generate drafts for the tickets that your team reviews and sends if they like the response generated by GuruSup.


  • You can automate the draft generation and sending, if based on statistics provided by GuruSup, you can trust the quality of the drafts.


  • Finally, there may be labels that you do not want GuruSup to handle, so you can 'Ignore' these labels so that our AI does not generate drafts for these tickets.

Sign up for our Private Beta 👇

Apúntate a nuestra Beta Privada 👇

Apúntate a nuestra Beta Privada 👇

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