Connect GuruSup to Make and execute actions

Connect GuruSup to Make and execute actions

Connect GuruSup to Make and execute actions

Respond naturally, in any language, and

solve all your customers' problems instantly

Respond naturally, in any language, and

solve all your customers' problems instantly

Step-by-Step Guide to Integrate Make
with GuruSup Actions

Step-by-step guide to integrate Make
with GuruSup actions

Step-by-Step Guide to Integrate Make
with GuruSup Actions

How does our messaging automation system work?

How does our messaging automation system work?

How does our messaging automation system work?

Our system allows for the automation of message management from multiple sources, such as WhatsApp, email inboxes, API integrations, and other channels.


Each received message represents a query or problem from a customer. The system automatically assigns the message to a specialized AI agent, which generates a response and executes a defined action.


1

Introduction

Introduction

2

Creation of an action

Creation of an action

Creation of an action

Access the GuruSup panel and navigate to the "Actions" section.

Click on "Create new action" and provide a detailed description that helps the agent understand when to use it.

3

We filled in the information for the action.

We filled in the information for the action.

The description is key for the agent to understand when to use it.

4

In Make, we configure the Webhook.

In Make, we configure the Webhook.

Log in to your Make account and create a new scenario.


  • Add a Webhook module by selecting "Custom webhook" and create a new one.

  • Assign a name to the webhook and copy the provided URL.


4

5

We enter the URL in our "Action"

We enter the URL in our "Action"

In the action previously created in GuruSup, paste the webhook URL in the corresponding field.

5

We modified the "Request body" field.

We modified the "Request body" field.

Define the necessary parameters in the "Request body," such as the message body and the sender, so that Make can process the information properly.

6

We define each parameter "Action Parameters"

We define each parameter "Action Parameters"

This definition will serve so that the agent can format and understand each field that will be sent to Make.

We save the action.

7

We relate the action to the agent who will be able to execute it.

We relate the action to the agent who will be able to execute it.

We go to the "Agents" tab, select the agent to which we want to assign the action, and modify the next two fields.

We saved the action and the configuration is now ready.

7

8

We introduce the action module in Make

We introduce the action module in Make

Finally, we connect in Make the module of the action we want to execute.

"Run once" and we test sending a query to GuruSup about a "Bug"

In this case, you will need to send an email to the support team so they can fix the bug.

But you could make any connection you can think of, both to dump information into another tool and to obtain it and generate the agent's response with it.

We leave you a video where you can see the entire process step by step 👇

Do you need help? Book a 15-minute call and we can discuss it together.
Do you need help? Book a 15-minute call and we can discuss it together.

100% free and without commitment.

100% free and without commitment.