WhatsApp AI Agent

AI agent for WhatsApp Business

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Type a message

Turn WhatsApp into your most powerful sales and support channel. An AI agent connected to the WhatsApp Business API that replies instantly, qualifies leads, manages orders, and books appointments — all inside the app your customers already have open.

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No credit card · Cancel anytime · Live in under 48h

Trusted by industry leaders

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Features

Features of a GuruSup WhatsApp AI agent

Our WhatsApp AI agent handles end-to-end the tasks that currently occupy your team: answers, sells, manages and notifies — all within the same conversation thread. The same intelligence layer we use in our enterprise chatbot, adapted to the specifics of WhatsApp Business API. It works like a customer support chatbot, but with real autonomy to close the case without escalating.

24/7 customer support

Answers in seconds, every day, in the customer's language. Resolves FAQs, checks order status, handles incidents and opens helpdesk tickets when needed.

Smart handoff to humans

When human judgment is needed, transfers the conversation to your team with full context. No repeated info, no lost threads.

Qualify leads & close sales

Capture leads from click-to-WhatsApp ads, qualify with key questions, send catalog with photos and prices, and close with a secure payment link.

Recover abandoned carts

Automatically reach out with Meta-approved templates and direct checkout links. Recovery rate up to 3x higher than email.

Manage bookings, orders & returns

Confirm, modify and cancel bookings or orders in real time. Process returns end to end: validate eligibility, generate labels and handle refunds.

Proactive messages & reminders

Broadcast lists with Meta-approved templates: appointment, payment and expiry reminders, shipping notifications and review requests — no human intervention.

Multimedia & interactive catalog

Send and receive photos, PDFs, locations, audio and contacts. Share your catalog with images, prices and payment links directly in the chat.

Encryption & GDPR compliance

WhatsApp end-to-end encryption + access controls, explicit consent management and full audit logs for regulatory compliance.

Live in under 48 hours — no credit card

Set it up free
Production cases

Real examples of an AI agent on WhatsApp

Pick a use case and watch a real WhatsApp conversation with the GuruSup AI agent — how it queries your systems, applies your policy and closes the case.

WhatsApp use case

Returns and refunds on WhatsApp

“When the customer is upset and you need to calm + resolve”

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Online store · GuruSup

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Watch E-commerce simulation

Elena has been waiting 10 days for her refund and writes angrily on WhatsApp. The agent reviews, resolves and compensates.

Type a message

The agent identifies the order, validates the actual refund status, takes responsibility and executes the refund directly in the chat. When needed, it applies compensation without being asked.

What the agent does on WhatsApp

Empathetic tone and ownership from the first message
Refund and compensation executed without escalating to a human
Internal note opened for the quality and follow-up team

Integrations

GmailHubSpotSlackNotionGoogle CalendarGoogle Drive
See more integrations

Want to see it in action with your data?

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Implementation

How to implement your WhatsApp AI agent

We put your WhatsApp AI agent into production in under 48 hours. These are the five steps we walk through with you. If you're migrating from an older WhatsApp Business chatbot, we transfer your number and history without losing conversations. The result is fully automated end-to-end customer support.

01

Activate your WhatsApp Business API number

As a certified Meta provider, we activate your number on the WhatsApp Business API, secure official verification (green tick where applicable) and register proactive message templates per Meta's policies.

02

Connect to your CRM, helpdesk & internal systems

We integrate the agent with HubSpot, Salesforce, Zendesk, Shopify, your ERP, booking system or tracking platform. 400+ native integrations, n8n for any API, and browser automation when the tool has no API.

03

Train the agent with your knowledge base

Upload your manuals, internal FAQs, policies and catalog. The agent learns to answer with your criteria, not generic ones. Update a policy document and the agent applies it instantly.

04

Deploy to real traffic in phases

Start with one use case, validate with real traffic and scale to more flows. Each additional use case takes 3-10 minutes on the same platform — expanding scope doesn't break what already works.

05

Iterate with weekly metrics

Every week we review autonomous resolution rate, first response time, CSAT and cost per conversation. We iterate on real data, not intuition.

We'll show you the process tailored to your business

FAQ

Frequently asked questions about WhatsApp AI agents

A WhatsApp AI agent is a software layer connected to the WhatsApp Business API that understands each conversation, queries your live systems (CRM, helpdesk, e-commerce) and executes real actions. Unlike a traditional chatbot, it reasons, applies your policy and closes the case in the same thread. Where a traditional chatbot resolves 20-60%, a well-deployed AI agent exceeds 90%.

Your customers are already on WhatsApp. Your AI agent should be too.

Live in under 48 hours. No credit card. No engineering work. Cancel anytime.

Talk to a WhatsApp expert