Hotel Chatbot with AI
GuruSup's hotel chatbot handles reservations, check-ins, room service requests and FAQs automatically — in any language, at any hour. Less workload for your team, better experience for your guests.
Online store · GuruSup
online
No credit card · Cancel anytime · Live in under 48h
Online store · GuruSup
online
Trusted by industry leaders
How hotels that trust GuruSup improve
-45%
Fewer calls to reception
+30%
More direct bookings
24/7
Guest service at no extra cost
<2 min
Average response to guest queries
Why choose GuruSup's hotel chatbot?
Our enterprise chatbot takes hotel automation beyond customer service: bookings, upselling, operations and loyalty in a single platform.
Automatic bookings
Guests book directly through the hotel chatbot, no intermediaries or OTA commissions.
- Real-time availability
- Automatic confirmation
- Booking modifications
Multilingual 24/7 service
Multilingual hotel chatbot for tourists that handles enquiries in 30+ languages, at any hour.
- Hotel info and services
- 30+ native languages
- Zero wait for guests
Smart upselling
The hotel chatbot suggests room upgrades, spa packages or excursions based on guest preferences.
- Personalised add-on services
- Automatic pre-stay offers
- Increased revenue per stay
WhatsApp Business
Hotel chatbot with WhatsApp: guests' preferred channel to book, ask questions and request services.
- Direct WhatsApp bookings
- Pre-stay notifications
- Post-checkout support
PMS integration
The AI hotel chatbot connects with your PMS (Opera, Cloudbeds, Mews, Icnea) and syncs data in real time.
- Automatic synchronisation
- Digital check-in
- Incident management
Loyalty and reviews
After checkout, the hotel chatbot requests reviews, redirects to Google Reviews and sends repeat-stay offers.
- Automatic post-stay reviews
- Loyalty offers
- Automatic points programme
Types of accommodation we serve
Our AI hotel agents and tourism AI solution adapt to any type of accommodation and business model.
City Hotels
Automate corporate bookings, tourist information and transport coordination for business travellers and tourists.
- Corporate and group bookings
- Local tourist info and restaurants
- Express check-in for business travellers
Beach Hotels
Manage water activity bookings, spa reservations and excursions. Provide real-time weather and beach service schedules.
- Activity and excursion bookings
- Spa, wellness and beach services
- Real-time weather information
Rural Hotels
Coordinate hiking trails, outdoor activities and local gastronomy experiences automatically.
- Hiking trails and outdoor activities
- Local gastronomy experiences
- Nature activity bookings
Luxury Hotels
Deliver personalised VIP service, exclusive experience management and 24/7 digital concierge service.
- 24/7 digital concierge
- Exclusive experiences and services
- Hyper-personalised VIP service
Want to see it in action with your data?
Benefits of using GuruSup's hotel chatbot
Let the hotel chatbot manage reservations automatically
GuruSup's hotel chatbot confirms availability, processes bookings and sends instant confirmations via WhatsApp or web — 24 hours a day, without queues or waiting. Let the hotel chatbot handle it so your reception team can focus on in-person guests.
Attend to guests with AI hotel chatbot at any hour
GuruSup's AI hotel chatbot responds in the guest's language, answers the most common questions about the hotel, services, local area and timetables — and escalates to your team only when truly necessary.
Drive revenue with smart upselling — the hotel chatbot use case that pays most
Before the guest arrives, GuruSup's hotel chatbot proactively offers room upgrades, spa packages or special services — automatically and at the right moment to maximise uptake and revenue per stay.
Transform hotel operations with AI chatbot and zero extra calls
Room service, extra towels, late checkout or maintenance issues — GuruSup's hotel chatbot collects every request and routes it to the right department instantly, without the phone ringing.
Want to see how it works for your hotel?
3 steps to set up your AI hotel chatbot
No code. No engineering team. Each use case live in 3 to 5 minutes.
Connect your PMS
Opera, Cloudbeds, Mews or any PMS. GuruSup syncs availability and bookings in real time.
Customise your assistant
Set languages, hotel policies, available services and tone of voice with your guests.
Activate channels
WhatsApp, web chat, email. Your chatbot responds on every channel from day one.
Each use case live in 3-5 minutes — no code, no engineering team
Set it up freeWe integrate with your company's tools
Connect GuruSup's hotel chatbot with your PMS, CRM, payment gateways, communication channels, and automation tools. 400+ integrations available.
Icnea
PMS
Apaleo
PMS
HubSpot
CRM
Salesforce
CRM
Stripe
Pagos
Google Calendar
Productividad
Gmail
Canal
Slack
Comunicación
n8n
Automatización
Zapier
Automatización
Pipedrive
CRM
Freshdesk
Soporte
Calendly
Reservas
Microsoft Teams
Comunicación
Outlook
CanalFrequently asked questions about AI hotel chatbots
Your hotel chatbot with AI, live in 48 hours
No commitment. No engineering work. No credit card.