AI Customer Service
That Resolves — Not Just Responds
Intercom and Zendesk charge per ticket. GuruSup prevents the ticket from existing. Our AI agents access your database, execute real actions — refunds, order changes, reservations — and resolve the customer in their channel. Your team only sees the 5% that truly needs human judgment. No per-agent fees, no AI add-ons, no surprises.
- 95% autonomous resolution
- ~€0.20 per resolved query
- Live in 3 weeks, no code
- Email + WhatsApp + Chat + Voice
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No strings attached · We show you the platform, you decide
Trusted by industry leaders
95%
Queries resolved without human intervention
~€0.20
Cost per resolved query vs €3–€8 industry average
3 weeks
From signup to production — no code, no IT
GuruSup AI Customer Service Features
AI Customer Service: Autonomous Resolution
GuruSup's AI agents don't suggest responses — they resolve conversations end-to-end. Refunds, order changes, reservations, and escalations are handled without human intervention.
Multi-Agent Architecture
Specialized AI agents — Triage, Availability, Reservations, Cancellations, Off-hours — orchestrated by an LLM. Not a single generic chatbot answering everything halfway.
Direct Database Access
GuruSup queries orders, reservations, stock, and customer history in real time via SQL or API. No dependency on help articles — it uses the truth from your systems.
Omnichannel AI Customer Service
Email, WhatsApp, web chat, voice, Instagram, and SMS — all managed by the same AI agent with unified context. No channel silos.
Flat Rate Pricing — No Per-Agent Fees
Zendesk and Intercom charge per seat or per resolution: more volume = more cost. GuruSup charges per resolved query. Double your volume and your bill goes up 10%, not 100%.
Smart Escalation — Only When It Matters
AI resolves 95% of conversations. The remaining 5% that requires human judgment is escalated with full context — your agents never start from scratch.
How it works
An autonomous agent that resolves — not one that just suggests.
Real Cost Example
10 Agents · 3,000 Queries/Month — Before and After
Live demo
3 pains the GuruSup AI agent solves
15+ minutes per return
Order lookup, policy check, label generation, refund processing. Each ticket takes your team 15+ minutes — and customers wait hours or days.
Black Friday spikes that overwhelm the team
During sales, Christmas or Black Friday, response times balloon to days. Customers leave negative reviews and move to competitors before getting their money back.
Leaks from off-policy refunds
Serial returners, fraud patterns and mistakenly approved refunds. Without rules enforced consistently, margin silently bleeds every month.
The GuruSup AI agent solves all three at once on any channel: finds the order in your CMS, enforces your policy consistently and closes an exchange or refund in minutes. See how it handles Carlos →
Running Store · GuruSup
online
Watch the GuruSup Agent simulation
Carlos just received a pair of Nike Pegasus 41 that are too big. The agent finds the order and handles the exchange. Switch channels below.
Start for free today — no credit card required
Start for freeSetup in 3 Steps
Your AI customer service live in under 3 weeks
Connect your stack
GuruSup installs on top of your current helpdesk — Zendesk, Intercom, Freshdesk, Zoho, HubSpot. No migration. No IT involvement. We also connect your database, CRM, and e-commerce tools.
Train with your real data
We analyze your real conversations and generate specialized AI agents: returns, reservations, shipping, FAQ. Ready in days, not months. Each agent understands one workflow deeply.
Resolve automatically
GuruSup answers customers in their channel (email, WhatsApp, web) and closes 95% of queries before they hit your queue. Your team only handles the 5% that needs human judgment.
Why GuruSup
AI Customer Service Built for the Real World
Real Resolution, Not Deflection
Traditional chatbots send a help article. GuruSup queries your database, identifies the customer's order, and responds with the exact solution — not a generic link. 95% resolution rate vs 30–40% industry average.
No Per-Agent Fees, Ever
Zendesk charges $19–$115 per agent per month plus a $50 AI add-on. Intercom charges $39–$139 per seat plus $0.99 per resolution. GuruSup: flat rate per resolved query. Scale without financial surprises.
400+ Integrations — Live in 3 Weeks
GuruSup installs on top of your existing helpdesk: Zendesk, Intercom, Freshdesk, Zoho, HubSpot. No migrations. No IT projects. Connect your channels and your AI agents are resolving within days.
GDPR Compliant · Data in Europe
All conversation data stored in Europe. End-to-end encryption. Full audit logs. Configurable retention policies for every channel. SOC 2 Type II certified.
What our customers say
Real results, real businesses
“GuruWalk processes hundreds of thousands of support conversations per year with a single operator. Our direct competitor needs 40. The difference: GuruSup resolves 99% of queries without human intervention.”
GuruWalk Team
Customer Support, GuruWalk
“We used to copy information from one system to another manually. It's a brutal waste of time. GuruSup does it in seconds.”
Rever Team
Operations, Rever
“Every time our volume grew, we had to hire — and that doesn't scale. We needed a model where growth doesn't double the cost. With GuruSup, one support person handles what used to require a full team.”
HomySpace Team
Customer Success, HomySpace
Security & compliance
GuruSup AI Customer Service vs Traditional Support
Recommended GuruSup | Traditional chatbot | No chatbot | |
|---|---|---|---|
| Resolution rate | 95% | 30–40% | 0% (manual) |
| Cost per query | ~€0.20 | €3–€8 | €8–€15 |
| Cost (20 agents, 3K queries/mo) | ~€600/mo | ~$6,150/mo | ~$12,000/mo |
| Autonomous actions | (refunds, orders, reservations) | (routes to human) | |
| Channels | All (native) | Email + chat | Phone only |
| Setup time | 3 weeks | 4–12 weeks | |
| Customer rating | 4.9/5 ⭐ | 1.9/5 (Intercom Trustpilot) |
GuruSup
Resolution rate
95%
Cost per query
~€0.20
Cost (20 agents, 3K queries/mo)
~€600/mo
Autonomous actions
(refunds, orders, reservations)
Channels
All (native)
Setup time
3 weeks
Customer rating
4.9/5 ⭐
Traditional chatbot
Resolution rate
30–40%
Cost per query
€3–€8
Cost (20 agents, 3K queries/mo)
~$6,150/mo
Autonomous actions
(routes to human)
Channels
Email + chat
Setup time
4–12 weeks
Customer rating
1.9/5 (Intercom Trustpilot)
No chatbot
Resolution rate
0% (manual)
Cost per query
€8–€15
Cost (20 agents, 3K queries/mo)
~$12,000/mo
Autonomous actions
✗
Channels
Phone only
Setup time
N/A
Customer rating
N/A
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Start for freeAI Customer Service — Frequently Asked Questions
Eliminate customer support
as you know it.
Join the companies resolving 95% of their conversations with AI agents.