GuruSup + Stripe — Billing Support
AI-Powered Billing Support for Stripe Users
Connect GuruSup to Stripe and let AI agents handle payment inquiries, failed charge disputes, invoice questions, and subscription modifications. Your customers get instant billing answers while your team focuses on revenue growth.
Key benefits
Instant Payment Status Lookups
AI agents query Stripe in real time to answer questions about charges, refunds, and upcoming invoices. Customers get accurate billing information without waiting for a human agent.
Subscription Self-Service
Let customers upgrade, downgrade, or cancel subscriptions through AI-guided conversations. GuruSup processes the changes in Stripe and confirms the update instantly.
Failed Payment Recovery
When Stripe reports a failed charge, GuruSup proactively reaches out to the customer to update their payment method — recovering revenue before they even notice the issue.
Frequently asked questions
Can customers change their subscription through GuruSup?
Yes. GuruSup can process plan upgrades, downgrades, and cancellations directly through the Stripe API. You configure which changes are allowed self-service and which require human approval.
How does GuruSup handle refund requests for Stripe?
GuruSup can process refunds automatically based on your refund policy rules, or escalate to a human agent for exceptions. Full and partial refunds are supported, with real-time customer notifications.
