GuruSup + Stripe
Automate Billing Support with Stripe + AI
Let GuruSup's AI agents handle billing questions, subscription changes, and refund requests by connecting directly to your Stripe account data.
Why integrate Stripe with GuruSup?
Billing Query Resolution
AI answers billing questions instantly — invoice details, payment history, upcoming charges, and plan comparisons.
Automated Refunds
Process refunds automatically based on your policies, or create refund requests for human approval.
Subscription Management
Customers can upgrade, downgrade, or cancel subscriptions through AI-guided conversations.
Payment Failure Recovery
AI proactively contacts customers with failed payments and guides them through updating their payment method.
Use cases
Invoice & Receipt Requests
Customers request invoices or receipts and AI retrieves them from Stripe and sends them instantly.
Dunning Support
When Stripe's dunning process reaches out, AI provides personalized support to recover failed payments.
Plan Comparison Help
AI helps customers choose the right plan by explaining features, pricing, and upgrade paths from Stripe data.
Frequently asked questions
Can GuruSup process refunds through Stripe?
Yes. You can configure GuruSup to automatically process refunds within certain parameters, or create refund requests that require human approval.
What Stripe data can AI access?
GuruSup can access customer records, subscription data, invoice history, payment methods, and charge details through Stripe's API with read-only or read-write permissions as you configure.
Is payment data handled securely?
GuruSup never stores raw payment card data. It accesses Stripe's tokenized data through secure API calls, fully compliant with PCI DSS requirements.
