Outbound Voice AI

Don't just wait for customers to call — reach out proactively. GuruSup's outbound voice AI handles appointment reminders, satisfaction surveys, payment follow-ups, and re-engagement campaigns at scale. Make 1,000 personalized calls in the time it takes a human to make 10.

Start for freeTry free

No credit card required · Free demo

95%

Contact rate on outbound reminder campaigns

1,000+

Concurrent calls per campaign

35%

Reduction in appointment no-shows

Proactive

From Reactive to Proactive Customer Engagement

Most customer service organizations operate reactively — they wait for problems to arrive. Outbound voice AI flips this model. Appointment reminders reduce no-show rates by 30-40% in healthcare and professional services. Payment follow-up calls recover outstanding invoices before they become collection issues. Post-purchase check-ins identify dissatisfied customers before they churn. Proactive outreach at scale was previously impossible because human agents could make 40-60 calls per day. AI makes thousands of personalized calls simultaneously, each adapted to the recipient's history, language preference, and optimal contact time. The conversations are not robotic scripts — the AI adjusts in real time when a customer wants to reschedule, has a question, or needs to be transferred. This transforms outbound calling from a cost center into a retention and revenue tool.

Surveys

Voice Surveys That People Actually Complete

Email surveys get 5-15% response rates. SMS surveys reach 20-30%. Voice surveys conducted by AI achieve 45-60% completion rates because they feel like conversations, not forms. The AI calls at optimal times, introduces the survey naturally, and adapts follow-up questions based on previous answers. A customer who rates service as 'poor' gets probed for specific pain points. One who rates it 'excellent' gets asked what they value most. Open-ended responses are transcribed, analyzed for sentiment, and categorized automatically — no manual processing needed. NPS, CSAT, and CES scores are calculated in real time and feed directly into your analytics dashboard. For regulated industries, all responses are recorded and stored with full compliance audit trails.

Features

Campaign Management

Create calling campaigns with custom scripts, contact lists, and scheduling. AI adapts the conversation based on responses.

Survey Collection

Automated NPS, CSAT, and custom surveys via phone. AI captures responses and sentiment in real time.

Campaign Analytics

Track connection rates, sentiment scores, conversion rates, and outcomes per campaign in real time.

Ready to automate your support?

Set up your AI chatbot in minutes. No credit card required.

Start for free

Frequently asked questions

Explore more Voicebot solutions

IVR System

AI-powered IVR that understands natural language, not just button presses.

AI Voice Agent

Autonomous AI agent for phone-based customer service and sales.

Phone Support Automation

Automate inbound and outbound phone support with AI voice agents that resolve calls end-to-end.

Woman with laptop

Eliminate customer support
as you know it.

Start for free