GuruSup + Asana
Turn Support Tickets into Actionable Asana Tasks
GuruSup integrates with Asana to bridge support and project management. Automatically create tasks from customer requests, track progress, and ensure nothing falls through the cracks.
Why integrate Asana with GuruSup?
Auto Task Creation
Support tickets that require follow-up are automatically converted to Asana tasks with full context and priority.
Status Sync
When Asana tasks are completed, customers automatically receive updates through their original support channel.
Team Workload Visibility
See support-generated tasks alongside regular projects in Asana for complete workload management.
Cross-Team Collaboration
Support, product, and engineering teams collaborate on customer requests within Asana's familiar interface.
Use cases
Feature Request Pipeline
Customer feature requests automatically become Asana tasks in your product backlog with vote counts and customer details.
Bug Fix Tracking
Customer-reported bugs create Asana tasks with reproduction steps, and customers get notified when fixes ship.
Onboarding Task Management
AI creates onboarding task lists in Asana for new customers and tracks completion automatically.
Frequently asked questions
How does GuruSup create Asana tasks?
GuruSup connects to Asana's API and creates tasks in your specified projects when support tickets meet your configured criteria — topic, priority, or customer tier.
Can I map support fields to Asana custom fields?
Yes. You can configure field mappings between GuruSup ticket data and Asana custom fields for consistent task creation.
Which Asana plans work with GuruSup?
GuruSup works with all Asana plans: Basic (Free), Premium, Business, and Enterprise. API access is available on all plans.
