GuruSup + Gmail — Email Support
Transform Gmail into an AI-Powered Helpdesk
Stop drowning in support emails. GuruSup connects to your Gmail inbox to auto-categorize incoming support requests, draft AI-powered responses, and resolve routine inquiries — so your team only handles conversations that truly need a human touch.
Key benefits
Smart Email Categorization
AI automatically labels incoming emails by topic, urgency, and sentiment. Support requests, billing questions, and feature requests are sorted and prioritized before your team sees them.
AI-Drafted Responses
GuruSup drafts email responses based on your knowledge base and past resolutions. Agents review and send with one click — cutting response time by 70% without sacrificing quality.
Thread Context Preservation
The AI reads the entire email thread history to understand context before responding. No more generic replies — every response references the specific issue and previous interactions.
Frequently asked questions
Does GuruSup have access to all my Gmail emails?
No. GuruSup only processes emails sent to your designated support addresses (e.g., support@yourcompany.com). Personal emails and non-support inboxes are never accessed or read.
Can GuruSup send emails automatically or just draft them?
Both. You choose the mode: auto-send for routine queries where you trust the AI, or draft-and-review for sensitive topics. You can set different modes per email category.
