GuruSup + Microsoft Teams
AI Customer Support in Microsoft Teams
Deploy GuruSup's AI agents directly in Microsoft Teams to handle support requests, answer questions, and manage escalations — all within the platform your team already uses.
Why integrate Microsoft Teams with GuruSup?
Native Teams Experience
AI agents appear as native Teams bots, providing a seamless experience without switching between platforms.
Microsoft 365 Integration
Leverage your existing Microsoft 365 environment — SharePoint knowledge bases, Outlook emails, and Azure AD authentication.
Adaptive Cards
AI responses use Teams Adaptive Cards for rich, interactive support experiences with buttons, forms, and structured data.
Compliance & Security
All interactions stay within your Microsoft tenant, meeting enterprise security and compliance requirements.
Use cases
Employee Self-Service
Employees get instant answers to HR, IT, and policy questions through a Teams bot connected to internal documentation.
Partner Support Portal
Create dedicated Teams channels for partner organizations with AI-powered first-line support.
Meeting Follow-Up Support
AI agents follow up on action items from meetings, creating tickets and tracking resolution within Teams.
Frequently asked questions
How do I install GuruSup in Microsoft Teams?
GuruSup is available as a Teams app. Your Teams admin can install it from the Teams admin center, and users can add it from the Teams app store.
Does it work with Teams channels and group chats?
Yes. GuruSup can be added to any Teams channel or group chat, and it also supports 1:1 direct messages.
Is data stored outside my Microsoft tenant?
GuruSup processes messages to generate responses but does not store conversation data outside your tenant. All data handling complies with Microsoft's security standards.
