Víctor Mollá

Víctor Mollá

CEO & Co-Founder of GuruSup

Víctor Mollá is CEO and Co-Founder of GuruSup, the AI-powered customer support platform. With 10+ years in technology, he has collaborated with Microsoft and led product teams at companies like GuruWalk and Gedesco. He teaches 4 AI courses on Domestika to thousands of students and co-hosts El Test de Turing, a weekly podcast on applied AI for business. His LinkedIn community exceeds 23,000 followers. Víctor is an associated researcher at Narratech (Complutense University of Madrid) and his work focuses on autonomous AI agents, multi-agent systems, and customer support automation.

Articles by Víctor Mollá(158)

Grok vs ChatGPT vs Claude vs Gemini: 2026 Comparison

Grok vs ChatGPT vs Claude vs Gemini: 2026 Comparison

Grok 4 vs GPT-5.4 vs Claude Opus 4.6 vs Gemini 3.1 Pro — the 4-way AI comparison with real benchmarks and pricing.

Víctor Mollá

What is a Knowledge Base? Complete Guide

Customer Support

What is a Knowledge Base? Complete Guide

Discover what a knowledge base is, how AI transforms it from a static repository into a dynamic self-service engine, and why it's the backbone of modern customer support operations.

Víctor Mollá

What Is AI Automation? Complete Guide

AI Agent Architecture

What Is AI Automation? Complete Guide

AI automation combines machine learning with process automation to handle tasks that need judgment, not just rules. Here is how it works and where it matters.

Víctor Mollá