Víctor Mollá
CEO & Co-Founder of GuruSup
Víctor Mollá is CEO and Co-Founder of GuruSup, the AI-powered customer support platform. With 10+ years in technology, he has collaborated with Microsoft and led product teams at companies like GuruWalk and Gedesco. He teaches 4 AI courses on Domestika to thousands of students and co-hosts El Test de Turing, a weekly podcast on applied AI for business. His LinkedIn community exceeds 23,000 followers. Víctor is an associated researcher at Narratech (Complutense University of Madrid) and his work focuses on autonomous AI agents, multi-agent systems, and customer support automation.
Articles by Víctor Mollá(158)
Grok vs ChatGPT vs Claude vs Gemini: 2026 Comparison
Grok 4 vs GPT-5.4 vs Claude Opus 4.6 vs Gemini 3.1 Pro — the 4-way AI comparison with real benchmarks and pricing.
Customer SupportWhat is a Knowledge Base? Complete Guide
Discover what a knowledge base is, how AI transforms it from a static repository into a dynamic self-service engine, and why it's the backbone of modern customer support operations.
AI Agent ArchitectureWhat Is AI Automation? Complete Guide
AI automation combines machine learning with process automation to handle tasks that need judgment, not just rules. Here is how it works and where it matters.