Your complete support team, powered by AI
that resolves end-to-end.
Unify 11 channels, deploy AI agents that respond, act, and resolve — without growing your headcount.
Three types of agents, one platform
Each agent is specialized for a different function. Together, they become your full customer operations team.
Support Agent
The Support Agent handles FAQs, searches your documentation with semantic search (RAG), understands conversation context, and escalates to a human only when necessary.
Real example
“My order hasn't arrived yet, can you check the status?”
AI agents tailored to your industry
800+ agents deployed in production across 15 industries. Here are some of the most popular use cases.
Returns & refunds via WhatsApp
The AI agent checks Shopify, processes the refund, and sends the return label — in seconds, with no human intervention.
Real-time shipment tracking
Calls your logistics API, extracts current location and estimated delivery, and responds in the customer's language.
Stock queries & product recommendations
Checks Shopify inventory and responds with a visual card: photo, price, availability, and a direct purchase link.
Abandoned cart recovery
Sends a proactive WhatsApp message with the products and a checkout link. Configure delay, message, and channel.
How it works under the hood
A complete platform designed to automate every aspect of customer support, sales, and operations.
Omnichannel Inbox
11 channels in one place: WhatsApp, Gmail, Webchat, Zendesk, Intercom, Freshdesk, Freshchat, Gorgias, HubSpot, Voice, and API. Advanced filters, bulk operations, and real-time counters.
- 11 channels unified in a single inbox
- Advanced filters and bulk operations
- Real-time counters by status
Configurable AI Agents
Multiple agents with custom personality, tone, and instructions. Two modes: Auto-Reply or Draft for review. Multi-agent orchestration with intelligent triage and context transfer between agents.
- Auto-Reply or Draft mode per agent
- Multi-agent orchestration with smart triage
- Per-agent performance metrics
Voice Agents
Real-time AI voice calls with under 500ms latency. Intelligent routing without IVR menus. Actions executed during the call. Embeddable voice widget for your website.
- Under 500ms latency for real-time conversations
- Intelligent routing without IVR menus
- Embeddable voice widget for your site
Actions & Automations
Native Shopify integration for orders, returns, and inventory. Connect any REST API, SQL databases, and browser automation with Playwright. 100+ apps via Composio and RAG semantic search on your documents.
- Native Shopify, any REST API, SQL databases
- Browser automation with Playwright
- 100+ apps via Composio + RAG document search
Proactive Conversations
Automated follow-ups after resolution with configurable delays. Proactive emails to start conversations. WhatsApp templates with dynamic variables, images, and buttons.
- Automated follow-ups post-resolution
- Proactive emails to start conversations
- WhatsApp templates with dynamic variables
Automatic Multilingual
Automatic detection of the customer's language with transparent translation in both directions. Works across all channels simultaneously and preserves HTML formatting in emails.
- Automatic language detection
- Transparent bidirectional translation
- Works across all channels simultaneously
Numbers that speak for themselves
Real data from 800+ agents in production across 15 industries.
Book a demoAutonomous resolution rate
Channels unified
Agents in production
Voice agent latency
Connects with your entire stack
Native integrations with the tools you already use. If it has an API, GuruSup can connect to it.
Messaging
Help Desk & CRM
Productivity
Other
Why switch to GuruSup?
Today
With GuruSup
You manually respond to every message
AI responds or drafts for your team
You manage 5 different platforms
One unified inbox for everything
You hire more people when you grow
AI agents scale without fixed costs
You copy-paste info from your systems
The agent queries Shopify, your DB, and docs instantly
You lose customers by not responding in time
24/7 response across any channel
Support only in one language
Automatic support in every customer's language
You don't measure satisfaction
Automatic NPS & CSAT after every interaction
Phone support is expensive
AI voice agents handle calls at scale
Frequently Asked Questions
