Contact Center Software Powered by AI Agents
Replace fragmented tools with a unified contact center. GuruSup's AI agents handle voice, chat, email, and social — routing, resolving, and escalating automatically while your team focuses on what matters.
Features
Omnichannel Inbox
Voice, chat, email, WhatsApp, Instagram, and more — all in one unified dashboard.
Intelligent Routing
AI-powered routing based on intent, sentiment, language, and agent availability.
Live Dashboards
Real-time KPIs: SLA compliance, queue depth, agent performance, and CSAT scores.
Workforce Management
Automatic scheduling, skills-based assignment, and workload balancing.
Agent Assist
AI suggests responses, surfaces knowledge articles, and automates post-call tasks.
Cloud VoIP
Built-in cloud telephony with IVR, call recording, and AI transcription.
Solutions
Cloud Contact Center
Fully cloud-based contact center with zero infrastructure requirements.
Learn moreOmnichannel Contact Center
Unified omnichannel experience across voice, chat, email, and social.
Learn moreAI Contact Center
Contact center with AI agents that resolve, route, and assist automatically.
Learn moreFrequently asked questions
