AI Contact Center Software
That Unifies Every Channel in One Dashboard
Replace fragmented tools with a unified contact center. GuruSup's AI agents handle voice, chat, email, and social — routing, resolving, and escalating automatically while your team focuses on what matters. The result is a contact center software built for the AI era.
No credit card required · Live in under 24h
GuruSup AI
Online
Trusted by industry leaders
5+
Channels unified in a single dashboard
60%
Reduction in average handling time
<30s
Average first response time with AI
GuruSup AI Contact Center Features
Omnichannel Inbox
Voice, chat, email, WhatsApp, Instagram, and more — all in one unified dashboard.
Contact Center Software: Intelligent Routing
AI-powered routing based on intent, sentiment, language, and agent availability.
Live Dashboards
Real-time KPIs: SLA compliance, queue depth, agent performance, and CSAT scores.
Workforce Management
Automatic scheduling, skills-based assignment, and workload balancing.
AI Contact Center Agent Assist
AI suggests responses, surfaces knowledge articles, and automates post-call tasks.
Cloud VoIP
Built-in cloud telephony with IVR, call recording, and AI transcription.
Start for free today — no credit card required
Start for freeSetup in 3 steps
Your AI contact center live in under 48 hours
Connect your channels
Link your phone system (SIP/PBX), WhatsApp, email, and social accounts. GuruSup unifies everything in one dashboard.
Configure routing rules
Set up AI routing by intent, language, urgency, and team. Define escalation flows and SLA targets. No code required.
Monitor and optimize
Real-time dashboards show resolution rates, wait times, CSAT, and agent performance. The AI improves routing with every interaction.
Why GuruSup
The Contact Center Built for the AI Era
Every Channel, One Agent
Voice, WhatsApp, email, web chat, Instagram, and SMS — all managed by one AI agent with unified context. No more channel silos.
AI Routing That Reduces Wait to Zero
AI classifies intent, urgency, and complexity in real time. Simple queries are resolved instantly. Complex cases route to the right agent with full context.
300+ Integrations, Live in 48h
Connect your existing PBX, CRM, helpdesk, and e-commerce tools. GuruSup sits on top of your current stack — no rip-and-replace.
GDPR Compliant · Data in Europe
All conversation data stored in Europe. Call recordings encrypted. Full audit logs. Configurable retention policies for every channel.
What our customers say
Real results, real businesses
“We consolidated 4 different support tools into GuruSup's contact center. Average handle time dropped 40% because agents have full context before they even pick up.”
Carlos Pérez
Head of Customer Success, OffUgo
“Our travelers contact us from 30+ countries in different languages. GuruSup routes each conversation to the right agent — or resolves it automatically in their language.”
Ana Torres
Operations Manager, GuruWalk
“Return calls used to take 8 minutes on average. With GuruSup's AI routing, 70% never reach a human — the AI resolves them end-to-end in under 90 seconds.”
Laura Méndez
CTO, Reveni
Security & compliance
GuruSup AI Contact Center vs Traditional Contact Center
Recommended GuruSup | Traditional chatbot | No chatbot | |
|---|---|---|---|
| Channels unified | Voice + Chat + Email + Social | Voice + Email | Phone only |
| AI routing | (intent + urgency) | Basic skill-based | Manual |
| Auto-resolution rate | 70%+ | 0% | 0% |
| Setup time | < 48h | 4-12 weeks | |
| Real-time analytics | Basic reports | ||
| Multilingual | 50+ languages | Agent-dependent | Agent-dependent |
| Cost per interaction | ~€0.15 | €3-€8 | €8-€15 |
GuruSup
Channels unified
Voice + Chat + Email + Social
AI routing
(intent + urgency)
Auto-resolution rate
70%+
Setup time
< 48h
Real-time analytics
✓
Multilingual
50+ languages
Cost per interaction
~€0.15
Traditional chatbot
Channels unified
Voice + Email
AI routing
Basic skill-based
Auto-resolution rate
0%
Setup time
4-12 weeks
Real-time analytics
Basic reports
Multilingual
Agent-dependent
Cost per interaction
€3-€8
No chatbot
Channels unified
Phone only
AI routing
Manual
Auto-resolution rate
0%
Setup time
N/A
Real-time analytics
✗
Multilingual
Agent-dependent
Cost per interaction
€8-€15
Ready to automate your support?
Set up your AI agent in minutes. No credit card required.
Start for freeContact Center Software Solutions
Cloud Contact Center
Fully cloud-based contact center with zero infrastructure requirements.
Learn moreOmnichannel Contact Center
Unified omnichannel experience across voice, chat, email, and social.
Learn moreAI Contact Center
Contact center with AI agents that resolve, route, and assist automatically.
Learn moreVirtual Call Center
Cloud-based virtual call center that lets agents work from anywhere.
Learn moreReady to automate your support?
Set up your AI agent in minutes. No credit card required.
Start for freeContact Center Software — Frequently Asked Questions
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Manage your contacts and sales pipeline with integrated AI
AI Customer Service
Resolve 95% of queries autonomously with AI agents
