E-Commerce

Abandoned Cart Recovery

Recover lost revenue with a timely WhatsApp message that brings customers back to checkout.

The Problem

The average e-commerce store loses 70% of carts to abandonment. Email recovery campaigns have open rates below 20% and feel impersonal. Most stores leave enormous revenue on the table because they lack a fast, conversational channel to re-engage shoppers at the right moment.

How GuruSup Solves It

GuruSup's AI agent detects abandoned carts and sends a personalized WhatsApp message with the exact products left behind, their images, and a direct checkout link. You configure the delay, the message tone, and even offer a discount — all automatically, with 90%+ open rates.

How It Works

1
Step 1

Cart abandonment detected

When a customer adds products to their cart but does not complete the purchase, the system triggers after your configured delay — 30 minutes, 1 hour, or custom.

2
Step 2

Personalized WhatsApp message sent

The AI agent sends a friendly, personalized message with the abandoned products, images, prices, and an optional discount code — crafted to feel human, not robotic.

3
Step 3

One-tap checkout recovery

The message includes a direct checkout link with the cart pre-loaded. The customer taps once and lands on a ready-to-pay page — minimizing friction.

Key Capabilities

Configurable timing & channels

Set the delay before outreach, choose between WhatsApp, SMS, or email, and define follow-up sequences — all from a simple dashboard.

Dynamic discount codes

Automatically generate unique, time-limited discount codes to create urgency and incentivize immediate checkout completion.

90%+ open rates on WhatsApp

WhatsApp messages are read within minutes, not hours. Compared to email's 15-20% open rate, your recovery messages actually get seen and acted on.

Conversational follow-up

If the customer replies with a question or objection, the AI agent responds intelligently — handling sizing doubts, shipping questions, or payment concerns on the spot.

Numbers that speak for themselves

Real data from 800+ agents in production across 15 industries.

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Autonomous resolution rate

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Channels unified

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Agents in production

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Voice agent latency

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Eliminate customer support
as you know it.

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