Insights, guides and news about conversational automation and AI agents.
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What is an AI voice agent, how it works, best platforms and real use cases. The revolution of automated phone support in 2026.
What is an AI agent, how it works, and what it's used for. Complete guide with types of agents, architecture, business use cases, and real examples. Updated for 2026.
Discover the 6 types of AI agents: reactive, model-based, goal-based, learning, hierarchical, and multi-agent. With examples and when to use each.
Learn to create an AI agent in 5 steps: define the objective, choose the LLM, configure tools, design the flow and test. 2026 practical guide.
What an AI agent is, its 4 key components, differences with chatbots and real examples. Updated guide 2026.
How to implement an AI agent on WhatsApp Business API to automate customer service. Features, results and step-by-step guide.
Discover how AI agents work from the inside: the ReAct cycle, the 5 components and the role of prompt engineering.
AI agent vs chatbot: discover the 7 key differences in memory, autonomy, tools and results. With comparison table and real data.
5 key benefits of AI agents for businesses: automation, 24/7, cost reduction, data and scalability. With statistics from McKinsey, IBM and Salesforce.