AI Agents

Expert strategies to scale customer support with AI — without scaling your team.

Agente IA con ChatGPT: configuración de GPTs personalizados con base de conocimiento y acciones
AI Agents

AI Agent with ChatGPT: How to Create Custom GPTs [2026]

How to create an AI agent with ChatGPT using custom GPTs: step-by-step configuration, actions, custom knowledge, and limitations.

Víctor Mollá
Agente de voz IA para atención telefónica con pipeline STT, LLM y TTS
AI Agents

AI Voice Agent: The Future of Phone Customer Service [2026]

What is an AI voice agent, how it works, best platforms and real use cases. The revolution of automated phone support in 2026.

Víctor Mollá
Tipos de agentes de IA: seis categorías desde reactivos simples hasta sistemas multiagente
AI Agents

Types of AI Agents: 6 Categories and When to Use Each One [2026]

Discover the 6 types of AI agents: reactive, model-based, goal-based, learning, hierarchical, and multi-agent. With examples and when to use each.

Víctor Mollá