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WhatsApp Templates for Hotels

WhatsApp templates for hotels — booking confirmations, check-in instructions, upsell offers, concierge requests, and reviews.

📋 10 templates🌐 EN & ES includedOne-click copy

Booking Confirmed

Booking Confirmed

🏨 Booking confirmed at {{hotel_name}}! 📅 Check-in: {{checkin_date}} 📅 Check-out: {{checkout_date}} 🛏 Room: {{room_type}} 👥 Guests: {{guests}} 📋 Booking ref: {{booking_ref}} We look forward to welcoming you! Any special requests? Let us know here 😊

10:30

Check-in Reminder

Check-in Reminder

🌟 Your stay at {{hotel_name}} starts tomorrow! Check-in from: {{checkin_time}} 📍 {{address}} Complete online check-in to save time at reception: 👉 {{checkin_link}} We can't wait to host you! 🏨

10:30

Welcome Message

Welcome Message

Welcome to {{hotel_name}}, {{name}}! 🌟 We hope your journey went smoothly. Your room {{room_number}} is ready. 📶 WiFi: {{wifi_name}} | Password: {{wifi_password}} 🍳 Breakfast: {{breakfast_time}} in {{restaurant}} For anything you need — room service, recommendations, or help — just message us here 24/7! 🛎

10:30

Upsell Offer

Upsell Offer

Hi {{name}} 🌟 Upgrade your stay! For just {{upgrade_price}}/night more, you can enjoy our {{room_upgrade}} with {{upgrade_benefits}}. This offer is available until {{offer_expiry}}. Interested? Reply YES and we'll arrange it for you!

10:30

Concierge Available

Concierge Available

🛎 Hi {{name}}! Your dedicated concierge is here for anything you need: 🍽 Restaurant reservations 🚕 Airport transfers 🎟 Tours & activities 🌹 Special occasions Just message us and we'll take care of everything! Available 24/7 😊

10:30

Spa Offer

Spa Offer

🧖 Treat yourself to some relaxation, {{name}}! Book a spa session during your stay: ✨ 60-min massage: {{massage_price}} 🛁 Thermal circuit: {{thermal_price}} 💆 Couples treatment: {{couples_price}} Available slots: {{available_slots}} Book now: Reply here or call ext. {{spa_ext}}

10:30

Late Check-out

Late Check-out

⏰ Extend your stay, {{name}}! Your check-out is tomorrow at {{checkout_time}}. We can offer a late check-out until {{late_checkout_time}} for just {{late_checkout_price}}. Want to enjoy a more relaxed morning? Reply YES 😊

10:30

Check-out Instructions

Check-out Instructions

🏨 Your check-out is today, {{name}}! Please leave your room by {{checkout_time}}. 📋 Online check-out: {{checkout_link}} 🧳 Luggage storage available at reception Thank you for choosing {{hotel_name}}! We hope to see you again soon 💫

10:30

Review Request

Review Request

Hi {{name}}! 🌟 It was a pleasure having you at {{hotel_name}}. We hope you had a wonderful stay! If you could share your experience on TripAdvisor or Google, it would mean the world to us: ⭐ TripAdvisor: {{tripadvisor_link}} ⭐ Google: {{google_link}} Thank you so much! 🙏

10:30

Return Offer

Return Offer

🌟 We miss you, {{name}}! As a valued guest of {{hotel_name}}, we'd like to offer you an exclusive {{discount}}% discount on your next stay. Use code: {{code}} (valid until {{expiry}}) Book now: {{booking_link}} 🏨

10:30

Frequently asked questions

Can I use these templates with WhatsApp Business?

Yes. Templates marked as utility or marketing are compatible with the WhatsApp Business API. Conversational templates (responding to customer-initiated messages) do not require pre-approval.

What are the {{name}} variables in the templates?

Double-brace variables are dynamic fields you replace with real customer data — name, date, order number, etc. — for each message you send.

Do I need the WhatsApp API to use these templates?

For proactive messages (reminders, confirmations, promotions) you need the WhatsApp Business API. To respond to customers who message you first, the WhatsApp Business App is sufficient.

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