Blog

Step-by-step guide to connect WhatsApp Business with GuruSup and automate your conversations with AI.

Zendesk AI Agents vs GuruSup comparison: cost, AI models, RAG, channels, function calling, and autonomous resolution. Detailed table and ROI analysis for 2026.

What customer success is, its 5 fundamental pillars, differences with customer support and measurable benefits. Practical guide to implement it in your company.

Learn how to create a chatbot step by step without coding: define use cases, choose platform, design flows, train with data and launch. 2026 practical tutorial.

What is an AI chatbot, how its technical pipeline works (NLP, LLM, actions), differences from rule-based chatbots and key technologies in 2026.

Learn to automate messages on WhatsApp Business in 2026: from free quick replies to AI agents with API. 10 ready-to-use templates.

Learn to create a customer success strategy in 6 steps: health score, segmentation, playbooks, KPIs, automation and optimization. Practical guide 2026.

Learn to create an AI agent in 5 steps: define the objective, choose the LLM, configure tools, design the flow and test. 2026 practical guide.

Complete guide on the customer journey: the 5 stages of the customer journey, how to map it, optimize touchpoints and use AI to personalize each stage in 2026.

What an AI agent is, its 4 key components, differences with chatbots and real examples. Updated guide 2026.