The GuruSup Blog

Expert strategies to scale customer support with AI — without scaling your team.

Cómo funciona un agente IA: diagrama del ciclo ReAct con percepción, razonamiento y acción

AI Agents

How AI Agents Work: Architecture and ReAct Cycle [2026]

Discover how AI agents work from the inside: the ReAct cycle, the 5 components and the role of prompt engineering.

Víctor MolláMarch 22, 2026

WhatsApp Business

WhatsApp Business API Pricing: Costs and Rates in Spain [2026]

WhatsApp Business API pricing in 2026: conversation rates in Spain, BSP costs, budget calculation, and how to optimize expenses.

Víctor MolláMarch 22, 2026

AI Agent Architecture

Multi-Agent Systems in Production: Architecture, Scaling, and Case Studies

From prototype to production with multi-agent AI. Covers architecture requirements, state management, observability with distributed tracing.

Víctor MolláMarch 22, 2026

Agente IA gratis: las 7 mejores opciones gratuitas para crear un agente de inteligencia artificial

AI Agents

Free AI Agent: 7 Best Options to Create Your Own [2026]

Discover the 7 best options to create a free AI agent in 2026: ChatGPT, Gemini, n8n, LangChain, CrewAI and more. Comparison with pros and cons.

Víctor MolláMarch 22, 2026

Mejor LLM para chatbot: comparativa de seis modelos evaluados por velocidad, coste y calidad

Chatbots

Best LLM for Customer Service Chatbots: 2026 Comparison

Comparison of the 6 best LLMs for customer service chatbots in 2026: GPT-5.4.5 mini, Claude Sonnet 4.6, Gemini 3.1 Flash, Llama 4, Mistral Large and Command R+.

Víctor MolláMarch 22, 2026

Cómo crear un agente IA paso a paso: los 5 pasos desde el objetivo hasta las pruebas

AI Agents

How to Create an AI Agent Step by Step: Practical Guide [2026]

Learn to create an AI agent in 5 steps: define the objective, choose the LLM, configure tools, design the flow and test. 2026 practical guide.

Víctor MolláMarch 22, 2026

AI Agent Architecture

What Is AI Automation? Complete Guide

AI automation combines machine learning with process automation to handle tasks that need judgment, not just rules. Here is how it works and where it matters.

Víctor MolláMarch 22, 2026

Chatbot con inteligencia artificial: cerebro hibrido con pipeline NLP, LLM y acciones automatizadas

Chatbots

AI Chatbot: How It Works and Why It's Different [2026]

What is an AI chatbot, how its technical pipeline works (NLP, LLM, actions), differences from rule-based chatbots and key technologies in 2026.

Víctor MolláMarch 22, 2026

RAG y LLM: pipeline de consulta, base de datos vectorial y generacion de respuesta sin alucinaciones

Artificial Intelligence

RAG: What is Retrieval-Augmented Generation and How It Improves LLMs

What RAG (Retrieval-Augmented Generation) is, how its technical pipeline works, differences with fine-tuning and tools to implement it with LLMs in 2026.

Víctor MolláMarch 22, 2026