Insights, guides and news about conversational automation and AI agents.
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10:30 ✓✓Step-by-step guide to connect WhatsApp Business with GuruSup and automate your conversations with AI.
How a contact center works from the inside: ACD routing, omnichannel management, IVR, CRM integration and real-time analytics.
How to implement a customer service chatbot in 2026: use cases, implementation steps, common mistakes and the evolution towards AI agents.
How to implement an AI agent on WhatsApp Business API to automate customer service. Features, results and step-by-step guide.
Salary of a Customer Success Manager in Spain in 2026: ranges by experience, city and sector, international comparison and how to increase your compensation.
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What is an LLM (Large Language Model): how large language models work, main LLMs in 2026, business uses, risks and limitations.
Discover how AI agents work from the inside: the ReAct cycle, the 5 components and the role of prompt engineering.
What automated onboarding is, 3 levels of AI automation, how to implement it in 5 steps and key metrics to measure real results.
CSAT (Customer Satisfaction Score): what it is, how to calculate it, when to measure it and strategies to improve customer satisfaction with examples and benchmarks.
How to implement an LLM in your company: use cases, model comparison, RAG, and implementation steps. Practical 2026 guide.