The GuruSup Blog
Expert strategies to scale customer support with AI — without scaling your team.
EU AI Act Summary: Everything You Need to Know
Complete summary of the EU AI Act: what it regulates, who it affects, risk tiers, compliance timeline, and what businesses need to do before August 2026.
Intercom vs Drift (2026): Pricing, Features & AI-First Alternative
Intercom vs Drift compared on pricing, AI chatbots, support, and sales. Plus why autonomous AI agents beat both traditional platforms.
EU AI Act Penalties and Enforcement
EU AI Act fine structure explained: up to 35M euros or 7% of turnover. How penalties are calculated, who enforces them, and what triggers each tier.
EU AI Act Timeline: Key Dates and Deadlines
EU AI Act implementation timeline from February 2025 to August 2027: every deadline, what becomes enforceable when, and how to prepare for each phase.
EU AI Act Risk Classification Guide
How the EU AI Act classifies AI systems into four risk tiers: unacceptable, high, limited, and minimal. Examples, obligations, and what tier your AI falls into.
How to Create a Voicebot: Step-by-Step Guide
Learn how to create an AI voice agent step by step — from defining use cases to deployment. A practical guide to building a voicebot that automates calls and improves customer experience.
EU AI Act Chatbot Requirements
Requisitos para chatbots bajo la Ley de IA de la UE: transparencia del Artículo 50, obligaciones de etiquetado y cuándo un chatbot pasa a alto riesgo.
Companies with a Chief AI Officer (2026)
Which companies have a CAIO in 2026: Meta, Google, IBM, Accenture, PwC, major banks, and US government agencies. What each CAIO focuses on.