AI Customer Service Agent
That Resolves — Not Just Responds
Traditional chatbots send help articles. Co-pilots suggest replies for your agents. GuruSup's AI customer service agents are different: they access your database via SQL or API, execute real actions — refunds, reservations, order changes — and close the conversation without any human touching it. If your system doesn't have an API, GuruSup navigates the interface like your best agent would.
No credit card required · Live in under 24h
95%
Conversations resolved without human agent
40×
More efficient than traditional support teams
<90s
Average end-to-end resolution time
Features
Direct System Access
Real-time access to orders, reservations, stock, contracts, and customer history via SQL queries and API calls. Your AI agent uses the truth from your database — not cached help articles.
Multi-Agent Orchestration
Specialized agents — Triage, Availability, Reservations, Cancellations, Off-hours — each understanding one workflow deeply. An LLM orchestrator decides which to activate. Not a single chatbot trying to do everything.
UI Navigation (No-API Systems)
When your systems don't have an API (legacy ERPs, POS without documentation), GuruSup navigates the interface like a human. Opens, searches, fills, confirms — in seconds.
Context-Rich Escalation
When the 5% that needs human judgment arrives, your agent receives the full conversation, customer history, attempted actions, and suggested resolution. Zero cold transfers.
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AI-powered customer service that never sleeps — resolve queries at 3 AM the same way as 3 PM.
Omnichannel AI Customer Service
One AI agent across every channel — email, WhatsApp, chat, voice, social — with unified context.
