CRM & Marketing
Every reservation, visit and preference feeds your customer database. The AI agent segments guests, crafts personalised campaigns and automates loyalty rewards — turning one-time diners into regulars without adding work to your team.
The Problem
Customer data sits scattered across reservation tools, POS systems and spreadsheets. Marketing campaigns are generic blasts that don't resonate, and loyalty programs require manual tracking that nobody has time for.
How GuruSup Solves It
The AI agent unifies guest data from every touchpoint, builds rich profiles, segments audiences automatically and sends the right message to the right person at the right time — via WhatsApp, email or SMS.
How It Works
Data flows in automatically
Every reservation, order and interaction is captured and linked to a unified guest profile — no manual entry required.
Agent segments & targets
The AI identifies high-value guests, birthday month diners, lapsed regulars and more — then builds tailored campaigns for each segment.
Campaigns & rewards go live
Promotions, loyalty points and special offers are sent automatically at the optimal time, driving repeat visits and increasing lifetime value.
Key Capabilities
Unified guest profiles
One profile per guest with reservation history, preferences, spend data and communication history — accessible from any channel.
Automated loyalty programs
Set the rules once — points per visit, birthday rewards, VIP tiers — and the agent handles tracking, notifications and redemptions 24/7.
Smart campaign scheduling
The agent analyses past engagement to send messages when each guest is most likely to open and act — maximising conversion rates.
Performance insights
Track open rates, redemption rates, repeat visits and revenue per campaign — so you know exactly what's driving results.
Numbers that speak for themselves
Real data from 800+ agents in production across 15 industries.
Book a demoAutonomous resolution rate
Channels unified
Agents in production
Voice agent latency
