E-commerce AI Agents · Customer Service

Wholesale & B2B Support

Your B2B customers get instant answers on pricing, MOQs, and catalogs — day or night.

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Problem · Solution

Common problems in wholesale & b2b support and how GuruSup solves them

Common problem

B2B inquiries sit for days in inboxes — bulk pricing, MOQs, custom catalogs. Every delay is a cooling deal.

GuruSup AI agent solution

The GuruSup AI agent delivers instant 24/7 quotes using each B2B account's negotiated pricing and escalates to sales only when truly needed.

Common problem

Pricing tiers, volume discounts and MOQs vary per account — impossible to answer manually without errors.

GuruSup AI agent solution

The AI agent identifies each account automatically, applies its pricing tier and validates MOQs in seconds, with no human back-and-forth.

Common problem

Trade shows, Black Friday B2B and seasonal peaks overwhelm the sales team and leads go unanswered.

GuruSup AI agent solution

The AI agent handles thousands of simultaneous wholesale inquiries in high-demand periods without losing a single opportunity.

Results

What you get with your GuruSup AI agent

24/7

Instant B2B quotes

100%

Per-account pricing accuracy

<1 min

Average time from request to quote

0

Opportunities lost in peaks

Set up your agent free

How it works

Your AI customer service agent, step by step

01

B2B customer reaches out

A wholesale buyer sends a message asking about bulk pricing, minimum order quantities, or product availability for large orders. The AI agent identifies them as a B2B account automatically.

02

Instant pricing & availability

The agent retrieves the customer's specific pricing tier, checks bulk inventory, and provides an accurate quote with volume discounts applied — in seconds, not days.

03

Quote delivered or sales team notified

For standard requests, the agent sends the quote directly. For complex negotiations or new accounts, it escalates to your sales team with the full conversation context and customer requirements.

What it does for you

Everything your software for wholesale & b2b support does

Tiered wholesale pricing

Manages multiple pricing tiers based on customer account level, order volume, and relationship history. Each B2B buyer sees their negotiated rates instantly.

MOQ & bulk inventory checks

Validates minimum order quantities, checks warehouse stock levels for bulk fulfillment, and alerts the customer if lead times apply for large orders.

Custom catalog generation

Creates and shares custom catalog links filtered by product category, pricing tier, or seasonal collection — tailored to each wholesale customer's needs.

Account management context

The agent knows each B2B customer's order history, credit terms, and assigned sales rep — providing personalized service that feels like a dedicated account manager.

Social proof

Companies that trust GuruSup

Trusted by industry leaders

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Start automating wholesale & b2b support today.

Zero upfront cost. No long-term contracts. No engineering required.

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Eliminate customer support
as you know it.