WhatsApp Chatbot

Meet your customers where they already are. GuruSup's WhatsApp chatbot leverages the Business API to automate conversations, send proactive notifications, and resolve support tickets — all within the world's most popular messaging app.

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98%

WhatsApp message open rate vs 20% for email

3x

Higher conversion than traditional web chat

2B+

WhatsApp active users worldwide

WhatsApp Business API

Beyond the WhatsApp Business App

The WhatsApp Business app works for small shops managing a handful of chats. But when you need to handle hundreds of conversations simultaneously, send automated notifications, or integrate with your CRM, you need the Business API. GuruSup is an official Meta Business Partner, which means we handle API provisioning, message template approvals, and compliance. You get verified green badge status, the ability to send proactive messages (order confirmations, shipping updates, appointment reminders), and no message limits. All conversations flow into a unified inbox where AI handles routine queries and human agents handle exceptions.

Rich Media

Interactive Messages That Drive Action

Plain text conversations convert poorly. WhatsApp's rich message types — interactive buttons, list menus, product catalogs, and media attachments — turn passive conversations into conversion funnels. GuruSup's chatbot uses these natively: product carousels let customers browse and buy without leaving WhatsApp, quick-reply buttons reduce friction to a single tap, and location sharing enables store finder features. The AI selects the optimal message format based on context. Asking about store hours? You get a location pin. Browsing products? A catalog card. Need to choose a service? An interactive list. This is not templated — it is contextually intelligent.

Campaigns

Proactive Outreach at Scale

WhatsApp is not just a support channel — it is a revenue channel. GuruSup's campaign engine lets you send targeted messages to customer segments: abandoned cart reminders, back-in-stock alerts, loyalty rewards, and seasonal promotions. Messages are sent via Meta-approved templates to ensure deliverability and compliance. You can A/B test message variants, schedule sends by timezone, and track open rates, click-throughs, and conversions per campaign. The AI personalizes each message with customer data from your CRM — name, purchase history, preferences — so every notification feels relevant rather than spammy.

WhatsApp Chatbot Features

Rich Messages

Send images, documents, interactive buttons, and list menus for engaging conversations.

24/7 Availability

Respond instantly to customers at any time, even outside business hours.

Proactive Campaigns

Send template-approved messages for order updates, appointment reminders, and promotions.

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WhatsApp Chatbot FAQ

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WhatsApp Tools

WhatsApp Templates by Industry

100+ copy-paste templates organized by industry

Template Generator

Generate API-approved WhatsApp templates

WhatsApp Cost Calculator

Estimate your monthly WhatsApp API costs

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as you know it.

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