GuruSup + Shopify — Product Recommendations
AI Product Recommendations for Shopify Stores
GuruSup reads your Shopify catalog, order history, and customer preferences to suggest relevant products during support conversations. Turn service interactions into sales — customers who receive personalized recommendations spend 30% more on average.
Key benefits
Catalog-Aware AI
The AI knows your full Shopify product catalog — prices, variants, availability, and collections. Recommendations are always in-stock and relevant to the customer's browsing or purchase history.
Contextual Upselling
When a customer asks about a product, the AI suggests complementary items, higher-tier alternatives, or bundle deals. Suggestions feel natural within the support conversation.
Revenue Attribution
Track exactly how much revenue AI recommendations generate. GuruSup logs which products were recommended, clicked, and purchased — proving ROI from your support channel.
Frequently asked questions
How does the AI choose which products to recommend?
The AI considers the customer's purchase history, current conversation topic, browsing behavior (if available), and your Shopify collections. You can also set rules to prioritize specific products or categories.
Can I control which products the AI recommends?
Yes. You can exclude products, prioritize collections, set minimum margins for recommendations, and create promotional rules. The AI respects your business logic while optimizing for conversion.
Does this work with Shopify discount codes?
Yes. The AI can offer discount codes during conversations to incentivize purchases. You configure which codes are available, when to offer them, and the maximum discount per conversation.
