Travel & Tourism

Group Booking Coordination

Group bookings handled from first message to final headcount.

The Problem

Group bookings are high-value but high-effort. They involve back-and-forth on pricing, participant lists that change daily, dietary requirements, transport logistics, and custom itineraries. Most teams manage this via endless email threads that are easy to lose track of.

How GuruSup Solves It

GuruSup's AI agent manages the entire group booking lifecycle: collects participant details, applies tiered group pricing, tracks headcount changes, gathers special requirements, and keeps the organizer updated — reducing a multi-day process to a single streamlined conversation.

How It Works

1
Step 1

Group inquiry received

An organizer contacts you about a group booking — the AI agent collects group size, preferred dates, and special requirements.

2
Step 2

Custom quote generated

The agent calculates group pricing based on your tiered rules, applies any available discounts, and presents a clear quote.

3
Step 3

Ongoing coordination

As the event date approaches, the agent manages participant changes, collects final headcounts, and sends reminders to the organizer.

Key Capabilities

Tiered group pricing

Automatically calculates discounts based on group size — 10+ gets one rate, 25+ gets another — following your pricing rules exactly.

Participant list management

Collects names, dietary needs, accessibility requirements, and document details for every participant — updating totals in real time.

Organizer dashboard updates

Sends periodic summaries to the group organizer with current headcount, pending confirmations, and outstanding payments.

Deadline reminders

Automatically reminds the organizer of payment deadlines, final headcount dates, and cancellation cutoffs.

Numbers that speak for themselves

Real data from 800+ agents in production across 15 industries.

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0%

Autonomous resolution rate

0

Channels unified

0+

Agents in production

<0ms

Voice agent latency

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Eliminate customer support
as you know it.

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