Positive Feedback Capture
Turn happy travelers into five-star reviews, automatically.
The Problem
Happy customers rarely leave reviews unless prompted at the right moment. Travel companies miss thousands of potential five-star ratings because follow-up is inconsistent, delayed, or simply forgotten in the rush of daily operations.
How GuruSup Solves It
GuruSup's AI agent detects positive sentiment in conversations, thanks the traveler warmly, and sends a direct link to leave a review on Google, TripAdvisor, or your platform of choice — striking while the enthusiasm is fresh.
How It Works
Positive sentiment detected
The AI recognizes expressions of satisfaction, gratitude, or excitement in the traveler's messages.
Thank-you & review prompt
The agent sends a personalized thank-you message and a direct link to leave a review on your preferred platform.
Feedback logged & shared
The positive feedback is logged in your CRM and optionally shared with the guide or team member who delivered the experience.
Key Capabilities
Sentiment detection
Identifies positive language patterns in any language, so you never miss a chance to convert satisfaction into a review.
Multi-platform routing
Routes travelers to Google, TripAdvisor, Trustpilot, or any review platform you prioritize — with pre-built deep links.
Team recognition
Forwards compliments to the specific guide or staff member mentioned, boosting morale and accountability.
Review analytics
Tracks how many review prompts convert into actual reviews, so you can optimize timing and messaging.
Numbers that speak for themselves
Real data from 800+ agents in production across 15 industries.
Book a demoAutonomous resolution rate
Channels unified
Agents in production
Voice agent latency
