Wholesale & B2B Support
Your B2B customers get instant answers on pricing, MOQs, and catalogs — day or night.
The Problem
Wholesale inquiries are high-value but complex. Each B2B customer wants custom pricing, volume discounts, specific MOQs, and tailored catalogs. These requests sit in inboxes for days while sales reps juggle multiple accounts. Slow responses mean lost deals and frustrated partners who expect the same speed as their B2C shopping experience.
How GuruSup Solves It
GuruSup's AI agent handles B2B inquiries 24/7 with access to your wholesale pricing tiers, inventory levels, and customer account data. It provides instant quotes, checks stock for bulk orders, shares custom catalog links, and escalates complex negotiations to your sales team with full context — so no opportunity slips through the cracks.
How It Works
B2B customer reaches out
A wholesale buyer sends a message asking about bulk pricing, minimum order quantities, or product availability for large orders. The AI agent identifies them as a B2B account automatically.
Instant pricing & availability
The agent retrieves the customer's specific pricing tier, checks bulk inventory, and provides an accurate quote with volume discounts applied — in seconds, not days.
Quote delivered or sales team notified
For standard requests, the agent sends the quote directly. For complex negotiations or new accounts, it escalates to your sales team with the full conversation context and customer requirements.
Key Capabilities
Tiered wholesale pricing
Manages multiple pricing tiers based on customer account level, order volume, and relationship history. Each B2B buyer sees their negotiated rates instantly.
MOQ & bulk inventory checks
Validates minimum order quantities, checks warehouse stock levels for bulk fulfillment, and alerts the customer if lead times apply for large orders.
Custom catalog generation
Creates and shares custom catalog links filtered by product category, pricing tier, or seasonal collection — tailored to each wholesale customer's needs.
Account management context
The agent knows each B2B customer's order history, credit terms, and assigned sales rep — providing personalized service that feels like a dedicated account manager.
Numbers that speak for themselves
Real data from 800+ agents in production across 15 industries.
Book a demoAutonomous resolution rate
Channels unified
Agents in production
Voice agent latency
