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Sales Forecasting

Sales forecasting is the process of estimating future revenue by predicting how much a sales team will sell over a given period based on pipeline data and historical trends.

In Depth

Accurate sales forecasting is essential for business planning — it informs hiring decisions, budget allocation, inventory management, and growth strategy. Traditional forecasting methods rely on sales rep estimates (bottom-up), historical averages (time-series), or stage-weighted pipeline values. However, these methods are often inaccurate because they depend on subjective judgment and incomplete data.

AI-powered forecasting analyzes historical deal outcomes, rep activity levels, engagement patterns, and external factors to generate predictions that are significantly more accurate than human estimates. Machine learning models identify which deals are truly likely to close and when, accounting for factors that humans might miss — like declining email engagement or increasing competitor activity. For support leaders, forecasting customer growth helps plan team scaling and resource allocation.

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