GuruSup + Google Drive — Knowledge Management
AI Knowledge Base from Google Drive
Your team already writes documentation in Google Docs. GuruSup syncs with your Google Drive folders and uses those docs to power AI customer support — no content migration, no duplication. Update a Google Doc and the AI knows about it immediately.
Key benefits
Google Docs as Knowledge Source
The AI reads Google Docs, Sheets, and Slides from shared Drive folders. Formatting, tables, and embedded content are all parsed for comprehensive knowledge extraction.
Real-Time Updates
When your team edits a Google Doc, GuruSup's AI reflects the change within minutes. No manual re-imports or content refreshes needed — your knowledge base is always current.
Granular Access Control
Share specific Drive folders with GuruSup. Internal-only docs, drafts, and sensitive files stay private. The AI only accesses what you explicitly grant — respecting your Drive permissions.
Frequently asked questions
Which Google Drive file types are supported?
Google Docs, Sheets, Slides, and PDFs are fully supported. The AI extracts text and table data from all these formats. Images within documents are not indexed.
Does this work with Google Workspace Shared Drives?
Yes. GuruSup supports both My Drive and Shared Drives (Team Drives). For organizations using Shared Drives, the AI accesses documents based on your organizational sharing settings.
How often does GuruSup sync with Google Drive?
GuruSup monitors Drive changes via Google's push notification API. Updates are detected within minutes of a document change — much faster than periodic polling.
