GuruSup + Xero — Invoice Automation
AI Invoice Support Powered by Xero
GuruSup connects to Xero to handle invoice-related customer inquiries. AI agents answer questions about invoice status, payment terms, and account balances — and proactively send reminders for overdue invoices.
Key benefits
Invoice Status Self-Service
Customers check invoice status, download copies, and view payment terms through AI chat. No need to call accounting or wait for email replies.
Smart Payment Reminders
GuruSup sends friendly, personalized payment reminders before and after due dates. Tone and frequency adjust based on customer relationship value and payment history.
Dispute Resolution Workflow
When customers dispute an invoice, the AI collects details, checks against Xero records, and either resolves automatically or escalates to accounting with full context.
Frequently asked questions
Can customers request invoice copies through chat?
Yes. The AI retrieves the invoice from Xero and shares a PDF download link directly in the chat conversation. Customers get their invoice in seconds.
Does it handle multi-currency invoices?
Yes. GuruSup reads Xero's multi-currency invoice data and can explain amounts, exchange rates, and converted totals to customers in their preferred currency.
Can it send payment links?
Yes. When configured with Xero's payment services, the AI includes a direct payment link in reminder messages and invoice conversations.
